THE WORST EXPERIENCE EVER, I got scammed
THE WORST EXPERIENCE EVER. I was quoted and contracted for over a week in advance, I paid for a full service with packing labor, got the quote, made payment and after a week I got an email saying they would not be able to provide packing labor literally 30 minutes before they showed up do to some error. I called Bellhop and I tried to explain what’s going on and that we need packers and that I paid for that. I even checked over the phone and got the same price online for the full service. I told them that this is nonsense that you need to take care of this and that it feels like a scam, they disconnected me then canceled my contract, the driver showed me it was chanced and the driver and 2 laborers all drove off and left us stranded with this move. We took a lot of care to schedule this. THEN after all this mess someone messaged me telling me it would be DOUBLE the cost to pack our stuff up. it’s just a 2 bed 1 bath apartment. I got move for less to take care of us for $990 vs the $1,600 Bell hop was trying to scam me. They refused to pay back the deposit. I have disputed this on my credit card. AVOID THEM 100% Update 2 weeks later. Move4less really did a perfect job taking care of us last minute. I got my $ back from bellhop after disputing it on my credit card and bellhop refunded me in full. They did call me back to apologize but that was it. In the end their screw up cost me an additional grand and I also lost 2 days of work so in the end bellhop owes me at least the 2 days of work I missed to to this screw up. The people who called me to apologize was not actually bellhop. It was some overseas call center that makes calls for them. Do not hire this company. You will regret it and it may cost you a few grand like it did me!