Horrible customer service
Horrible customer service! Requested to have my services moved to my new home, something simple one would think. The technician removed the equipment from the original home and never heard back from anyone, no one showed up to install. When I called I was told I had to cancel my service and start a new service which was more expensive. Typically I was told someone would call me back, and they did two days later. This went on for 2 weeks! Needless to say I’ve moved on and use a competitor as my service provider. But I will never recommend Simply Bits to anyone. Completely dissatisfied and disappointed.