Faulty Laser-WILL NOT HONOR WARRANTY
Sold me a faulty laser-WILL NOT HONOR THEIR WARRANTY. Over a year of trying their tests/solutions via Whatsapp. Wasted hundreds of hours, hundreds of dollars in destroyed materials. I spent $1100 on this laser and they even accused me of “operator error,” which I proved it wasn’t. I tried for over a year to get them to replace it. It basically tanked my new business because I couldn’t successfully create products to sell. I am forced to take legal action and even that is problematic because as far as I can tell they have falsified information on their process of server agency. I reported them for fraud to the FCC. Buyer beware, my laser worked for about 3 months, but then started malfunctioning and Algolaser will string you along, refuse to stand behind their product, waste your time and money. DO NOT BUY FROM ALGOLASER. They are unscrupulous and dishonest.