I'm sure the products are great
I'm sure the products are great, but I wouldn't know since the customer support team (Travis) made it absolutely impossible for me to place an order for a friend of mine. He tried to place an order but it bounced, presumably cause he's not state side. Which I guess means that they don't want to make international sales, pretty strange off the bat. I then tried to place an order and have it shipped to a different address than my billing address, which subsequeantly bounced not once, but twice. I was told by Travis that my order got flagged for fraud cause shipping and billing address was not the same. In what world that would be an issue, I don't know. On every website I've ever ordered from there's a box to tick if your billing address is the same or not, and the same goes for this one, so what's the issue? Payment went through, but Travis is still claiming they can't risk losing $1k of merch. How are you losing anything when payment has cleared? At this point, instead of contacting me and trying to straighten it out, Travis sends me a stroppy email stating that any order I try to place will get cancelled. On top of that, they drag their feet refunding the payments. Thanks Travis, employee of the year! All in all, one of the worst customer service experiences I've ever had. And a very strange way of doing business. I guess they don't need/want the sale. I would stay clear of this business, just based on their customer service (Travis) alone.