Epic customer service failure
I bought a lifetime license when this company first opened. And now that I'm having issues after my computer crashed and I no longer have access to the email that I used to purchase this software I can't get anybody to answer the phone or return phone messages I talked to Stephen S. 1 time, and I have sent him multiple emails since. It's been almost 3 months since I sent support 2 emails and Nothing but crickets. I am thinking they might want me to buy an upgrade. I guess I have no choice. One thing's for sure, it won't be a i Skysoft product. When I recommended their products to a friend he called me back after he did a background check on them and I defended them when he started telling me about all of the things he found. This company has been using the " we are a small company" excuse for about 10 years.