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joao Valdez

美国

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Bettr

These people scammed me.

I ordered from these people back in January 14th, I kept emailing them to check on my 2 joggers that I ordered and they kept saying that it's on its way. This little back and forth kept happening for at least 2 months. Then in around mid March I emailed them again and they finally admitted that they lost the package and offered to resend them. I stupidly accepted because I really wanted the cargo pants but guess what 1 month passed and still nothing. I asked for a refund 2 weeks ago and all they keep saying is that they are contacting them their team so I can get my refund. I keep emailing them and no response. This is the first time I ever experience this lack of professionalism and lack of competency. Either they are scamming people and purposely not wanting to refund me and just ignoring me or they are the most incompetent company I crossed paths with. Maybe both.

2025-05-03