Scammers
Scammers. My grandmother bought a ticket and got it cancelled so she could get another time. She bought another and they told her the previous one as cancelled. We called again and both were charged. The they had "cancelled" was still on. Don't use this agency if you don't want to lose your money. They said we couldn't get a refund even though it was within the 6 hours. I would give it 0 if I could.