IGG Ignored My Hacked Account — No Compensation, No Replies
I lost access to my Lords Mobile account (ID: 1951228247), followed every IGG step to recover it, submitted all required proof, and reported everything properly. IGG admitted data was lost, refused to restore my progress, and repeatedly ignored my request for equivalent compensation — speedups, gems, or anything useful. Instead, they send cold, copy-paste replies with no real answers. What’s worse: they haven’t replied to a single Trustpilot review, including mine — so they clearly don’t care how their reputation looks or how players are treated. I’ve spent time, effort, and money in this game. IGG has rewarded that with silence and disrespect. I will be sharing this experience on Reddit, Discord, Google Play, and filing a formal complaint to UK Trading Standards. If you’re thinking of playing or paying: don’t. If you lose progress, you will get no help.