Great program...but God help you if you have a problem
I put in a support ticket, and then sent a a facebook comment, and then emailed them (no chat feature anymore), that's why it's probably turned off. I explained that the computer I was using had burned up, so their software says you have to log back into the account, to deactivate it. There is no way to do that. So I have 10 days invested in getting absolutely no response from them, through 3 communication methods. It would have been ok, if they said "tough sh*t", but absolutely no response ... just crickets. I purchased the program in January. They have a good product, but god help you if you have a problem.