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AJ

美国

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ProConnect™

Scam!!! stay away

Booked a dryer vent cleaning service with them when my home insurance provider offered a discounted rate of $99. The person who came in doesn’t look anything like a professional and immediately after coming asked how long it’s been cleaned for which I answered never without giving much thought into it. Immediately after looking where the dryer and outside vent is he said it would be $50 extra because the $99 deal covers only up to 10 ft. And $50 extra for deep cleaning as it was never cleaned and probably has a lot of lint accumulated in the vent. The pictures he showed proved otherwise but he insisted he cannot leave it uncleaned when I asked him to do just the regular cleaning after looking at the pictures he took. He then offered to do the deep cleaning for $25 which was the first red flag. After going back and forth between the outside vent and the dryer outlet for about 30 minutes he called it done and I was amused to see the amount of lint he collected after saying all this. It was only a handful and when I asked about it he said he pushed the rest through the outside vent which the wind blew away😏. And came the final bill and it’s still$164 on top the $99 I initially signed up for. When asked he says he wrongly calculated and the vent is 22 ft. I asked him to measure and show it to me. He then said something in lines of I have no time to argue and revised it to the original amount he agreed for. Would never call anyone through front door pro based on my experience after this scam

2025-05-06