1 star for business practice,doing…
1 star for business practice,doing things legally, customer service 5 stars for scamming tho Honestly, TrainMore feels like a scam at this point. I got hit with an incasso out of nowhere, even though they never sent me the 14-day reminder they’re legally supposed to send under Dutch law. Suddenly I’m stuck with a €40 extra fee on top of owing the “free” 100 days repayment, and the incassobureau is now threatening more costs if I don’t pay in 7 days. I also asked them to prove that I knowingly agreed to pay back the 100-day “free” promotion if I quit early. They said it’s in the terms of service — but I never saw those, and the link just updates to the newest version. How is that valid? No one replies properly, no one sends proof, and the process feels completely chaotic and aggressive. I already reached out to ACM, and I’m seriously considering legal help. This whole thing is so shady and stressful. Be careful — it looks like they rely on people not knowing their rights.