Horrible customer service experience still waiting for refund
I placed my order for the EVO-X1 on March 22. A few days later, I noticed my order has not moved. Emailed them to followup. No response. Took another email before they responded. On April 6 and after 6 more followups I decided I want to cancel the order since I have seen how their customer service doesn't work. On April 9 they finally responded that they will cancel the order and refund me. It's now May 11 and after a few more email exchanges I still have not received anything. And guess what, the order status page still says "Awaiting Shipment". Update: I finally got my refund and they are asking me to cancel this review. NO WAY.