Sixity sent the incorrect parts/refund impossible
Sixity sent the incorrect parts. I have requested a return label and have gone through multiple days of hoops and pictures to prove the parts are incorrect. I was told today that in 1-2 business days a return label would be generated and I should look in my spam folder. Still waiting. I was also advised that when I did ship the product back I am responsible to track it. Once I (customer) can verify that they have received the return then I (customer) can ask for a refund. Every step is another distraction to hope you lose interest in the process so that they/ A. Don’t have to take a return B. Don’t have to issue a refund.