I tried to login to my account several…
I tried to login to my account several times, changed my password which I have never changed but got message user name and password were not correct. I talked to two different people deleted information in my browser but was still not able to login. It took me forever to get my RMD. They use the spot value of the metal which could change several times since I made my request for my RMD. I believe it takes them so long that they can wait until the spot metal price is advantageous to them and they can reduce the value of my IRA. I did better using my stock broker since they can respond the same day with money deposited directly to my account and the ability to withhold taxes. Now I have to make a separate payment to the IRS. It is too frustrating to deal with metals for my IRA. Why did my password not work since I never changed it. Tried to access my account twice but then they locked it for too many tries. I also dealt with Goldco when I bought my coins and they never disclosed the fees associated with the buy. I don’t know why Equity Trust does business with Goldco.