NATIVE UNION CHEATED ME
Stick to buying from an actual human being. Native Union offers ZERO customer service. The product shipped from another country. The shipping company (UniUni, whoever that may be) texted that it could not be delivered (this hotel desk has successfully received countless packages for us) and the package was Undeliverable / Returned to Sender. Apparently no one at Native Union cares. The only responses were AI , telling me that even with my name, email, and order number they couldn’t locate my order information. No human response. No tracking information. No mention of a refund. No apology. This item, ordered well in advance, was needed for a trip. I now have no product, no communication, and must force the bank to demand a refund. I’ve used there products for several years but if this is the state of online ordering from Native Union it’s time to shift brands. I advise all to buy items from a proper salesperson in an actual store. Keep retail alive.