·中国国际航空股份有限公司★★★★★
I missed my flight and when I tried to…
I missed my flight and when I tried to change just the Narita to Beijing leg, they told me that my entire round trip would be cancelled, including the connecting flights and return flights. They quoted me 170,000 yen for rebooking. When I searched for the same route again, it was only $612, plus I had to wait 30 minutes on their customer service line. I don't think I'll ever use them again. I asked the travel agency to cancel the booking.
2025-05-19
AIAir China
中国国际航空公司
Zhōngguó Guójì Hángkōng Gōngsī★★★★★
I'd Like to 0 Star not 1 Star
I missed my flight and when I tried to change just the Narita to Beijing leg, they told me that my entire round trip would be cancelled, including the connecting flights and return flights. They quoted me 170,000 yen for rebooking. When I searched for the same route again, it was only $612, plus I had to wait 30 minutes on their customer service line. I don't think I'll ever use them again. I asked the travel agency to cancel the booking.
2025-05-19
