If it Sounds Too Good to be True, it usually is!
The marketing hype around the dog beds led us, foolishly, to place an order under the misapprehension that, as a company with warehouses across Europe and the United States, their products would comply, in our case, with European safety and consumer laws, thus perfectly safe for use in the home, as well as for dogs and any children - they are neither. The bed we purchased had a strong, obnoxious chemical smell, and its composition lacks legitimate fire-safety certification. Therefore, we couldn’t, in good conscience, even consider recycling the bed, using the Pets at Home donation bin, and risk subjecting any dog to the bed’s vile chemicals. So straight into our refuse bin for landfill it went. Thankfully, we decided to buy the smallest and cheapest dog bed to test on our West Highland Terrier and hadn't invested in a far more expensive bed for our Golden Retriever. We ought to have stuck with a UK brand as usual, such as the Red Dog Company, George Barclay or even Pets at Home, but like so many people right now, we were looking to save some money. We also feel like bigger idiots for missing a huge red flag literally sitting in plain view on their website, stating: ‘Please note: Due to high demand, we are almost out of stock.’ An epitaph which we only noticed when we were looking to initiate a refund request, and one that should have anyone seeing it running for the hills! Please do not follow our lead, albeit through forgetfulness, and always check Trustpilot before parting with your money, and, where possible, use a credit card, not a debit card, as it is far easier and straightforward to have it reversed, once one has proven the company failed to respond to our return requests and therefore its own policy, even those written on rice paper.