Requesting Refund for Unintended Charge After Free Trial
I signed up for the free trial with the understanding that I would be able to cancel before being charged. However, I could not find a clear option to cancel my subscription, and I did not receive any notification that the trial would automatically convert into a paid plan. After the trial ended, I was unexpectedly charged a significant amount. I had no intention of continuing with the paid plan, and I have not used any of the paid features since the charge. I’ve already contacted customer support and am waiting for a response. I’m writing this review to share my experience and to request that my refund be reviewed and processed fairly. Additionally, I’ve seen that many other users have reported similar experiences on this platform. This recurring pattern suggests that there may be confusion caused by the way the billing or cancellation process is presented on the payment page. As a result, users like myself may find themselves charged unintentionally despite not intending to subscribe. Given these circumstances, I believe I am entitled to a fair refund. I look forward to your prompt response. Thank you.