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澳大利亚

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Batik Air

Significant delays and zero customer service

Our flights were delayed 3 hours both ways. Minimal communication. They don’t have a phone number you can contact except for WhatsApp which is a virtual assistant. The only way to get in touch is email but they don’t respond to those either. The staff aren’t friendly and you can’t even buy anything on board without a physical credit card.

2026-07-12