Poor product!
Product not as seen on screen, what arrived was a badly cut wig that needed a lot of time and work to get any semblance of a style, and when speaking to customer service to complain they said I would need to pay to return it. I am uk based and that would be an extra cost. I have brought a few wigs from the UK, and when they have arrived, it is instantly wearable with no effort required, however “my first wig” shows false advertising! I have now requested for them to delete my account and remove my data from their servers, as I will never shop with them again as the products are really really bad, and not wearable, however they are refusing to delete my account. Why do they want to keep my account open when I have told them I will not be shopping with them again. They are also refusing my complaint to be escalated to a manager, and I am going round in circles trying to get them to delete my data! Appalling products and appalling customer service! If you have money to waste then shop with this company.
