recorder ok, but service is inexistant or an alibi
The recorder is simple but good enough. I have just cancelled after five years because I lost access and there is no response from the help desk. I spent an hour trying to restore access. I lost access already in March in a separate incident and was just lucky to get it going again. The login process is totally intransparent. Maybe it is that I am registered on two devices. But there is no way to find out if that is it except by spending time on trial and error. Response from the help desk was existant in March, but helped me only in my trial and error. They do not give you a new code to register, which would be the easy way. The old code does not do it any more. In short: the worst contact with a corp for a long time. About the level of the bad end of crypto... On to a new provider.