Never again.
Ordered a 20 yard dumpster. Delivered a 15 yard dumpster. Contacted customer service multiple times, sending pictures of what was delivered to me and screen caps of their website, verifying that what I had was a 15 yard dumpster. Just kept telling me they checked with their dispatcher and I was sent a 20 yard roll off. I even did the math for them over the phone, proving that the volume of my roll off was 16.3 yards, over 15, but NOT the 20 I ordered. But I was talking to a brick wall. I asked to talk to a supervisor via email, and the SAME person responded, saying she was a supervisor. THEN, 2 weeks after picking it up, they bill me again, saying it was over weight. After all of our back and forth via email and telephone, I was almost expecting it, them going for one last twist of the knife. Next time I’ll schedule direct, instead of using this broker. You should too. Budget Dumpsters is trash. RESPONSE TO YOUR RESPONSE. My name is not Justin. You have not provided me with any weight documentation. Just more BS from BD