Customer service is pitiful at best
Customer service is pitiful at best. Any reviews that say otherwise are paid reviews. It takes 48 hours to get a reply from CS and another 48 hours for each exchange. I’ve been going back and forth to trying to understand the status of my order with little to no help from ulanzi. I’ve tried calling the company to no avail. Their cs number on their website doesn’t connect and the second number I found on their site via a google search was answered by a screaming man who hung up on me. If anyone doubts this review, try calling the company yourself and see first hand.