Customer Service is non-existent, feels like a scam
I pre-ordered their kindle cross-body bag, which was supposed to ship the last week of April. It did not ship until early may, roughly a week after was promised. No notification from the company at all, which wasn't a huge deal, could forgive. Finally did recieve my bag and the quality is poor, with several loose threads and the zipper completely being dysfunctional. It does not actually zip no matter what I try or do. I followed the full instructions for recieving the product warranty and have gotten nothing but automated responses stating I will recieve a response in 48 business hours. It has been over two weeks and absolutely nothing from the business. I truly believe I've been scammed.