6 Month Refund Policy
I ordered a jumpsuit as a present for my husband on 4/27/25. I expected that the item may take 2-4 weeks to arrive. However I never received my confirmation of my order, so I had to reach for the order number so I could track the order. On 5/13/25, I sent another asking for a status of when we should expect the item to be shipped. I was told 5-7 days. On 5/25/25 I reached out again to find out if the item was shipped. This time they apologized and offered me a full refund. I was not asking for a refund, but since it was taking so long I agreed. Here’s the biggest issues…they told me that they could not provide me with a refund for at least 6 months. What!!! I told them that I never heard of a refund taking this long. Next I rechecked their return policy and it states 5-7 days. Something is really wrong here.