CAUTION!
There's something shady about this company. First of all, their website looks great and their shirt designs are AMAZING. I placed an order before looking into reviews or feedback about the company. I was put off by photographic evidence showing how the shirts people received were vastly inferior to the pictures online. Moreover, I'm a VERY specific size, and people were saying that the shirts they received varied in size greatly. Then I saw so many reviews here about the company's bad reputation, slow shipping, and poor customer service. I was still interested in getting shirts from the company in the future, but decided to cancel my order for now. I wanted to read up more on the company, and I also wanted to see how they would react to a cancellation. I canceled well within the 24-hour limit for a full refund. What was their response? Three days of going back and forth with emails! They kept pressuring me not to cancel and offering 20% discounts on future orders. I've never had such a difficult time canceling an order with any company ever! They relented only after I mentioned that I was getting legal advice and was contacting my bank to dispute the charge. Even then, just the nature of the cancellation process and the reversal of the charges went a bit strangely. I received a total of three emails over three days saying that the cancellation had gone through. The emails were worded poorly, possibly auto-translated. And only after the third email did the credit come through in my account. I wouldn't expect to be credited immediately (I know it takes time), but the flurry of automated emails, all acting as if everything was done now, was a bit puzzling. At one point my credit card showed TWO identical negative charges to Darkpick, then one of those pending charges fell away, then later on a positive credit in the same amount appeared. I feel like I still need to monitor my bank account to make sure that nothing odd happens. All in all, I can't give the company a 1-star review simply because they DID eventually make things right and honor their cancellation policy. It's a shame that they were so pushy and so difficult to work with, because their designs do look so awesome that I might have wanted to take a chance on getting a wearable shirt from them. But I saw the bad reviews here and elsewhere, and their customer service put me off completely. Furthermore, I don't think any of their shirts are licensed from the various pop culture franchises.
