Ordered a wall mounted tv console on…
Ordered a wall mounted tv console on 30/4/25 , received on 19/5/25. Immediately raised return and refund for 2 items missing. Days passed but item not picked up and my R&R is rejected twice. Tried calling the customer service but as usual the chat bot Sophie have a standard message. Tried the internet call but call was very unstable. What is the 15 days return policy means!.. I am a Shopee fan but unfortunately this is an unpleasant experience .