Poor customer service standards by SIMBA Broadband
Poor customer service standards. Only over email, and the customer service agents ignore the queries/requests altogether despite multiple emails. Very frustrating to deal with. Signed up for 10G home broadband and paid the initial fee, got so frustrated at scheduling appointment, (and note that they are very inflexible) gave up and terminated the service. Requested for refund. They cited T&Cs about non refund so I had to suck it up. Gladly write it off to avoid potential longer term issues with this service provider. TL:DR - pay peanuts, get monkeys.