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David

加拿大

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Epubor

Software is rented not sold!

I purchased a 1 year license in December 2024. After some issues with my laptop that necessitated a new motherboard, the epubor software claimed that the license was already registered on another device and that I should deregister from the other device first. Of course that is not possible. I sent an email to epubor 364 days after my initial purchase, and finally got a response from them a day later, telling me my license had expired and I needed to buy another license. So this software is not sold, merely rented out, and the promise of a year's warranty is a lie!

2025-12-18