EDEdenFantasys★★★★★
I ordered a very expensive product from…
I ordered a very expensive product from EdenFantasys. It’s a Lelo product. When it arrived I could tell it wasn’t worth all of the hype. It was much smaller than I had expected so I chose not to unbox it and reach out to EF. Anna was so helpful and promptly sent me all the info I need to return. She and everyone I’ve ever dealt with from EF have been kind, supportive, HAPPY to help in any way possible! I exclusively shop THIS SITE over any other for these reasons! THANKS ANNA AND EVERYONE FROM EDENFANTASYS!!🤗🌸
2026-01-10有帮助 9
ICICOICE★★★★★
This company is a joke
This company is a joke! I left a review here on Trustpilot after a terrible experience. After putting me through email after email requesting photos and requiring me to purchase white contact cases to photograph the sub par, at best, product, I see that they’ve responded to my review saying how sorry they were and that I shouldn’t have been treated the way I was blah blah blah so I reached out again. They insured my “case” would be handled by a manager and they would surely make it right🙄🙄🙄…so I wait…and wait…and wait. THEY NEVER RESPONDED BACK TO ME!!! These people have zero idea how to manage customer care. Beyond that, their product is crap and you’ll waste your time and money!!!!
2025-12-17有帮助 1
