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Andrew Horsman

英国

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tplink.com

Dishonest & disgusting company

The cameras I received do not format the SD cards, which are recommended on the TP link website. I tried returning the cameras but was ignored by the customer service department. I then involved the bank & shortly after was contacted by a staff member. They requested I ask my bank to withdraw, they take this seriously, will provide a return label etc. So, I naively asked the bank to withdraw the chargeback. Now I'm left with two cameras that don't work & still not return label or refund. Disgusting behaviour!!!

2025-06-07