Does not work No refund as promised
I ordered the DVD Tool lifetime license. It takes hours to copy a DVD into an ISO file. The second DVD was supposed to take 23 hours. I cancelled the process. 2 days later I complained about it and said want the promised refund. Then, after being asked to do so, I sent the log files to support 5 days later I received a response saying I had canceled the copy process. yes, I didn't want to copy for 23 hours.I wrote again: I wanted a refund. I haven't received any money, response, or support except for the response to the submitted data, that I cancelled the copying process. Yes, I cancelled it, because it was supposed to take 23 hours.