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Daniel Salas

美国

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The CareMD

Weekend Rx rescue done online!

The wait was much longer than anticipated. I was told 2-3 hours before a rx script would be sent to pharmacy. It took 6 hours instead. No live customer service phone number on weekends that goes for chat feature option as well. I never got a reply back trying to use the online chat feature. I'm grateful my rx was sent to the pharmacy 15 min before the store closed. The service they offer is great and the value is great. You need to really improve your over communications capabilities and over live support during core hours including weekends!

2025-06-08有帮助 1