I had an extremely disappointing…
I had an extremely disappointing experience with Amerisafe Moving Services. While the movers themselves were nice and courteous, the overall service was disorganized and frustrating. The crew arrived late to bring my household items, and the car transportation came a day early leaving me having to rent a car a day early (more money I should have not had to pay) Most upsetting of all — I lost over $1,000 worth of furniture because my inventory was not properly updated by the company. While the movers were at my house, I even called Amerisafe Moving Services directly to try to resolve the issue regarding the amount of space left on the truck, just so I could keep my furniture. The representative admitted they had failed to update my inventory list, and as a result, the truck didn’t have enough space to load everything. In addition to the lost items, both my vehicles and some of my belongings were damaged during the move. Despite multiple attempts to contact customer service, no one at the company wants to take accountability for the lost furniture or the damage. I’ve had to spend a large amount of money trying to replace what they failed to bring — money I never should’ve had to spend. This experience was beyond frustrating. I chose this company expecting professionalism and care, and instead I was met with negligence and a complete lack of responsibility. I would absolutely not recommend Amerisafe Moving Services. If you value your property, your time, and your peace of mind — look elsewhere.