Turbro Team, going the extra mile.
The team at Turbro has been extremely helpful. Unfortunately, I had order an A/C splitter through AMAZON. You might wonder “why?” Well, lesson learned as AMAZON messed up with the delivery. Basically there were supposed to be 2 deliveries as the item I order included 2 units (indoor and outdoor) and the AMAZON team marked my delivery as delivered even though my order said that there we’re supposed to be 2 deliveries and the only help they will offer was for me to reached out to Turbro as they could not help me because their system said the item was delivered. Nothing to loose but knowing that AMAZON was at fault I reached out to Turbro team and after explaining the situation they were able to help and provide assistance and solutions. Always with a friendly and respectful communication. I truly appreciate it, you guys are the best.