I absolutely love your company and the…
I absolutely love your company and the people working there. But, lately there has been a shift in professionalism. Employees are now rushed and less caring than they used to be. Some of them have been short on the telephone and not willing to go the extra mile like they ALWAYS used to. Maybe new policies have been handed down from management, but now I dread calling for assistance. Alina Rusu always gives the best customer care - she is professional and consistent with her help. Please be more like her and go back to the customer care that you used to have.