Quick response and shipment of a missing part
My order of 4 Tier Cascading Bowl Solar Fountain (RJ-23062N) through Amazon came with a missing adapter piece at the end of tubing. I emailed to Teamson's support team explaining the situation with photos. To my surprise, I got email response back almost immediately. Even though it has been more than 30 days (passed warranty time), the Teamson's Customer Care mailed me the adaptor piece within days. I am very happy with the support I received in timely and courteous manner.