HSHSBC Bank Malaysia Berhad★★★★★
Unprofessional management and predatory practices for visa-locked deposits
My experience with this bank’s Premier division has been a complete nightmare characterized by unprofessional, incompetent relationship managers and severe understaffing. They lure clients in by selling dreams of high returns, but their actual practice is nothing short of predatory.Two years ago, I was explicitly promised a 4% rate for my mandatory PVIP visa deposit. However, at the exact moment of placement, they slashed the rate to 2.8%, immediately costing me an unrecoverable loss of RM 12,000. Because they know PVIP funds are legally locked by immigration, they exploited my situation the following year by forcing me to accept a miserable 2% board rate, knowing I had no power to withdraw. This is not honest banking; it is absolute extortion of trapped expatriate clients.To make matters worse, there are zero actual benefits to their "Premier" status. The only perk is free parking when you visit the branch, and even that depends entirely on luck if you can ever find a vacant spot. They treat high-net-worth clients like captive revenue streams. Stay far away.
2026-07-16
ICIcompany★★★★★
Avoid at all costs - They took my money for a service they never provided.
I am writing this review to warn others about my experience with iCompany Malaysia. I paid them RM299 for a specific service that was never delivered, and they have refused to issue a refund.
Here is a timeline of what happened:
On September 23, 2025, I paid RM299 to iCompany after receiving a notification on their web portal to prepare and submit my company's Unaudited Financial Statement to SSM. I even confirmed with their hotline that this was the service the payment covered, which is documented in our chat conversation.
The very next day, I asked their support team to confirm the submission. They replied that the statement had already been submitted. However, when I requested a copy of the document for my records, they told me they had not prepared or submitted it at all. They had lied about completing the service they were paid for.
When I demanded a refund for the undelivered service, they flatly refused. This is unacceptable and unethical behavior. They took my money under false pretenses and have failed to provide the service as promised.
I have all the documentation, including proof of payment and screenshots of the contradicting chat conversations. I will be filing a claim with the Tribunal for Consumer Claims Malaysia (TCCM) and lodging a formal complaint with the Ministry of Domestic Trade and Cost of Living (KPDN).
Please be cautious and save yourself the trouble. There are better, more trustworthy company secretaries out there.
2025-09-25
