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Randy Shira

美国

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Hatsfashion

First order went fine and received what…

First order went fine and received what I ordered. Second order totally different. They sent the wrong hat and all I got from Hatsfashion is sorry for the inconvenience. Nothing about sending out the correct hat. After several emails I was first offered $2 refund, then $3 and keep the wrong hat. If I wanted a full refund I had to send the hat back to an address in China at my expense. Funny thing was that this wrong hat was shipped from Newark California. I kept box with the shipping label. Opened a case with paypal. Hatsfashion ended up offering $20 refund and keep the wrong hat only after i opened the case with paypal. Unfortunately, I was out of the country with no internet access and paypal closed the case in the sellers favor. Now I'm out the purchase price of the hat and never got what I ordered. Buyer beware with this company.

2025-06-14