Like most of the negative reviews
Like most of the negative reviews, I signed up specifically to work on an AI video project, so I chose the “Unlimited” option. Unfortunately, the reality is very different from what “unlimited” suggests. I paid specifically to be able to generate videos without limits, yet I’m now waiting more than 12 hours for a single video. That is honestly unbelievable. I completely understand that an unlimited plan can involve some waiting time, especially during periods of high demand. But waiting more than 12 hours goes far beyond what could reasonably be considered normal. At this point, either you need to upgrade your infrastructure and processing capacity, or do what some competitors do and temporarily stop selling the unlimited option if you simply cannot handle the current volume. Advertising something as “unlimited” while users are effectively unable to generate anything because the queue takes half a day or more is extremely misleading and, at this level, it almost feels like a scam. If things improve quickly, I will gladly remove or update this review, because TopView’s team does seem responsive and I genuinely hope the service gets back to normal soon. But right now, I’m literally losing days of my paid unlimited period waiting for videos that never seem to arrive. I really hope this is fixed very quickly.