I agree with one star reviews regarding…
I agree with one star reviews regarding the inability to talk to anyone about issues with the function of their website, and receiving chat messages over and over again that don't resolve the problems. We joined 2/1/2026, and have already gone with another agency beginning 3/1/2026. Reps give canned responses and after many hours in chats we simply GIVE UP! Worst user experience of any site we have ever seen. Example: Admin site says "shopping", employee site pop-up says "waived". Employees cannot do anything at all. To add a second admin we have been told to access an area of our admin site that doesn't exist.