I'm extremely disappointed with my birthday cake
I'm extremely disappointed with my experience with Cakes & Bakes The birthday cake I ordered and had delivered had a watery bottom, making it completely unfit for eating. To make matters worse, when I reached out to the shop about the issue, I was refused a refund. This experience wasn't just a minor inconvenience - it actually spoiled my birthday celebration. I was really looking forward to enjoying that cake with my loved ones, and having it be inedible was a huge letdown. Given the shop's generally positive reviews, this might be an isolated incident. However, it's essential to note that other customers have expressed concerns about inconsistent food quality. The lack of customer support in this case is particularly frustrating. Key Points: - *Cake Quality:* Watery bottom made the cake inedible - *Service:* Refused to provide a refund despite the issue - *Recommendation:* Potential customers should be aware of possible inconsistencies in food quality and the shop's refund policy. If you're looking for alternative cake delivery options, consider these highly-rated services: - Angel Cake Baker 4.7 stars 🌟 These options might offer better quality and customer support. Unfortunately, I wouldn't recommend Cakes & Bakes Shop based on my experience.