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Artur Andreas Koenning

德国

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Henwinto

No delivery after 20 days

I ordered on the 27th of May a wristwatch. A confirmation arrived by E-Mail immediately. Then I got an E-Mail which told me to confirm my mailing address. which I did. On the 28th of May I asked about a delivery date. No answer. I asked again by E-Mail. On the 2nd of June I received an E-Mail saying: "Okay, thanks for the confirmation. The watch you purchased is 7A grade, of excellent quality, meets the needs of the public, and is one of our bestsellers. We currently work with a factory that uses genuine Swiss movements and can supply watches of the highest 12A grade. Are you interested?" I answered, that I am not interested. Then I got an E-Mail sayung: "The factory replied that production was still ongoing.". After this I did not hear a word back and told them: Dear Sir or Madam, Thank you for your reply. Since you are unable to deliver the watch I ordered and cannot provide a delivery date, I will request a refund of the money I have already transferred to you via PayPal. I will also have to inform Facebook about this incident. I am very disappointed." PayPal will reimburse me after I contacted them today. I think this Companies behaviour is bad.

2025-06-16