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T Williams, customer

美国

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Red Paper Plane

Review

At a point doing business by email only is simply not customer friendly. If I ask for a phone call, I should be able to get one to fully communicate my needs. Emails burn up valuable time that could be used to address a customer’s needs once and with clarity. Time differences could mean a longer wait. It was a ridiculous way to have to get my order made. Oh and by the way, I was a returning customer! While I like the product, the service was underwhelming and frustrating. I would not recommend without also adding my full experience.

2025-06-16已认证