Disappointing and Untrustworthy Refund Experience — Proceed with Caution
I purchased the 'Quantum Leap' program through Success Resources in February, influenced by the intense energy and hype created during their seminar. Unfortunately, this pressure led to a decision I quickly regretted. Within the legal 14-day cancellation period, I requested a full refund of €2000, which was acknowledged. Now, four months later, I still haven't received my money back. Despite numerous follow-ups, the responses I receive are vague and delayed. They often say, "we’ve contacted the finance department," yet nothing ever changes. It feels like I’m being strung along endlessly, with no real accountability or transparency. Their motto is “The way you do one thing is the way you do everything.” Sadly, that seems to reflect exactly how they handle refund requests — avoidant and untrustworthy. It’s deeply concerning that an organization teaching about integrity and abundance behaves this way behind the scenes. During their events, I witnessed emotional manipulation wrapped in spiritual language — creating an environment that encourages high-ticket purchases in moments of vulnerability. When those same customers exercise their legal rights to cancel, the company seems to make the process as difficult and slow as possible, especially when it involves larger amounts. This isn’t just poor customer service — it reflects a misalignment between their marketing and their actual values in practice. If you're considering investing with Success Resources, please do so with full awareness and discernment. I do not recommend them based on my experience.