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David

澳大利亚

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SITE123

For no reason I had my website account terminated

For no reason I had my website account deleted as I went to publish my website. Absolutely no reason for the ban given and no way to restore the account. Also when you contact them, they say 'I cant handle this, here is another email you can contact' and then you never get a reply. Its almost like your email goes to a graveyard never to be seen again. In my honest opinion, i have used a range of website builders, make the effort to use WIX or another simpler option could be Canva. DO NOT USE SITE123. UPDATE: I have now had a reply on Trustpilot, (Still no reply from their support) and they are now trying to blame me saying that I breached aspects of their terms and service. I never realized that creating a website is against the terms and service. Even IF I had my account suspended for breaching the terms and service you would expect that once contacting their support team they would try to sort something out or at least have the decency to explain what happened but obviously they don't worry about customer satisfaction or ensuring they have a working service. Again, my advice go elsewhere, I wouldn't even use Site123 as a last resort, I would rather give up on my dreams instead.

2025-06-18