Outstanding customer service - we all know their outfits are soft lol
I was gifted a buttery soft onesie for my baby girl. It was 3-6 month size so we waited patiently to wear it. After washing and throwing on after a bath, I noticed a red spot of my daughter’s chest. There was a small hard section of material where it looked like something was properly cut or sewn in correctly. It happens, no big deal! I emailed customer service, who responded in less than 24 hours, and they thanked me for reaching out. Not only was she very polite, thankful for using their product, but she immediately offered to send a replacement outfit! What a pleasant experience! I can’t boast them enough! Love rufflebutts!