I placed an order from your website on…1 june 2025
I placed an order from your website on June 1, 2025, on the same day I received a link to track your shipment to me in Sweden, but since GLS is not in Sweden, I could not search for the package. However, I could see on GLS tracking that the package had been sent to Poland and delivered there……Why then? I wrote to your support on June 10, 2025, on June 11 I received a response from your support, with another link from GLS, which, in principle, showed that the package was in Holland, which could not be the case because I had no way that this was sent to Poland….So what was true…..? I replied to you on June 11 that your link that you had sent did NOT show where my package was….. On June 12, 2025, your support replied that they would investigate where the package was….. On June 17, 2025, your support replied to me that the package was at ICA Malmborgs in Limhamn, so I picked up my package then….. Does Elektor really think this is good service? If your support had already found out where the package was on June 10, I would have been more satisfied with your commitment, but that an order that was placed on June 1, 2025 in Holland will take 17 days to reach Sweden is not good service. That your support has not checked where the package was to be sent to, that is, Sweden, and that your response with tracking really showed where the package really was is also incredibly bad! No, that you do not have better routines to handle your deliveries is incredibly bad!