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HUSSAM ALSHAFEEY

美国

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EVERCROSS

Scooter died less than a year, scooter brake not safe and will stop working if scooter stopped in the road, be aware

Scooter died less than a year, brake only electric, my son was riding the scooter and turned off by it self, he couldn't stop because electric brake turned off tool, second thing technical support diagnose the problem and ask me to pay for replacing screen, it didn't work, the said we will send you the motor and the controller if the screen doesn't work for free, then they asked me to pay for shipping, so far I paid $40 for the screen, and I have to pay $30 for other parts, and not sure if the scooter will work again or not, I would add $130 and get my son brand new scooter instead of this headache, evercross scooter prove to us it's not safe, and technical support they give a wrong diagnose and let the customer pay for their unprofessional job. I bought a different brand scooter to my son right now, he is happy with dual brake and drive safer, no more scary evercross scooter, it's not safe.

2025-06-21已认证