DISHONEST, terrible costumer service
I have never written a review, but this had to be done. I booked an emergency ticket to Dallas at 3:30 am for $370. The next day, the agency called to say the ticket was no longer available and offered a new one for $1,100, refusing to refund my original payment. After arguing, they finally offered a ticket for $660—still nearly double the original price. Later, I discovered they bought my ticket from Spirit Airlines for just $260. This company is dishonest and provides terrible customer service. Don’t let them scam you like they did me.